Using Oracle Service Cloud To Deliver A Modern Buyer Experience
Buyers of commercial and vacation homes are increasingly making their decisions from afar. Often they select and purchase a unit without ever physically visiting the property. Oracle’s Service Cloud can be configured to create a modern customer experience to enable buyers and sellers to transact purchases virtually.
Join us as we discuss how our unique Construction Solution enables sellers to allow buyers to visualize the property and purchase options all from the comfort of their home or office. We will demonstrate how Service Cloud was transformed to handle the end-to-end process from interest to unit selection to document finalization and visualization of the construction and customization process.
With this solution learn how to:
• Manage the lead to customer process
• Get 360-degree visualization of the property and amenities
• Transact all purchasing activities on-line
• Have full visibility of the construction and customization process on-line